Bright key facts / Deployed
Sophos says AI agents bring some cyber responses down to 89 seconds
A new case study describes faster security work within human-set limits. Customers should ask which cases qualify, what the clock measures and who handles mistakes.
- AI’s role
- AI agents gather customer context and threat intelligence, execute investigation plans and support responses within analyst-calibrated permissions.
- Documented result
- Sophos also reports that AI resolves 52% of its managed detection and response cases end-to-end.
- Important limitation
- The average applies to agent-handled cases, rather than every threat Sophos encounters.