Bright key facts / Emerging
Johnny C. Taylor Jr. on the human opportunity in AI
SHRM President and CEO Johnny C. Taylor Jr. joins Justin Brady and Brandon Brooks to explore what people can build, how employers recognize talent, and why leaders should make room for human creativity.
- AI’s role
- Taylor discusses how automation could make more room for human creativity; this interview does not measure a deployment outcome.
- Documented result
- For Johnny C. Taylor, Jr., that question starts with the potential already inside the person doing the work. In his conversation with Bright, the President and CEO of SHRM offers an encouraging view of the choices facing employers: recognize people’s skills, take their experience seriously, and think carefully about what new technology could give them room to create.
- Important limitation
- He illustrates the possibility with a hypothetical. If 80 percent of someone’s time went to rote work, and a bot could handle it, an employer could consider what the person might do with that freed time. Taylor points to developing a new product, innovating or reaching a different audience.